This website is operated by Nam Dang Travel. Please read these Terms & Conditions carefully before using or registering on this website. You must fully agree to these terms and conditions in order to use this website. If you do not agree with any part of these terms and conditions, you may not use this website in any form. Please note that this website is intended for global access by users worldwide. The information and prices displayed on this website apply globally. We reserve the right to deny access to this website at any time without prior notice.
Your access to this website is conditional upon your agreement that all information on this website and all matters arising between you and us shall be governed by the laws of Vietnam, and that any disputes arising between you and us shall fall under the jurisdiction of Vietnamese courts.
By using this website, you agree that:
When making a booking through our website, you enter into a direct contractual relationship (legally binding agreement) with us. Booking conditions include limitations and exclusions of liability, as well as cancellation and amendment fees payable if the booking is cancelled or changed after confirmation.
Nam Dang Travel guarantees departures published on its website.
Information regarding tours and departure dates in brochures or printed materials may change at any time and do not constitute part of the guaranteed program.
The company’s website is the only official source through which departures are guaranteed. A departure is considered guaranteed only after the customer has received confirmation of the booking for that departure date.
Nam Dang Travel shall not be held responsible for any changes or cancellations caused by objective or subjective reasons such as earthquakes, volcanic eruptions, storms, wars, strikes, demonstrations, terrorism, political unrest, or other force majeure events. Any compensation or alternative arrangements (if applicable) will depend on the relevant service providers.
Customers must possess a valid passport for entry, departure, and travel through all destinations included in the itinerary (passport validity must be at least 6 months beyond the return date).
All travel-related documents such as payment vouchers, itineraries, and invoices will be sent via email or made available on the Nam Dang Travel website once full payment has been received.
Customers are responsible for checking the website at least 72 hours before departure to ensure they have the latest travel information.
All tour prices are quoted in Vietnamese Dong (VND). Payments made in foreign currencies will be converted into Vietnamese Dong (VND) according to the prevailing exchange rates.
All tours and services must be paid in advance unless otherwise stated. We accept payments via Visa cards and domestic ATM cards. Nam Dang Travel does not collect or store your credit card details.
After payment is completed, Nam Dang Travel will send a confirmation/payment voucher via email. This voucher should be printed and presented as proof of purchase to the relevant service provider.
Cancellation of any service by tour participants must be submitted and received in writing via email or fax. Nam Dang Travel does not accept cancellations made by telephone.
If customers have complaints regarding services provided by Nam Dang Travel, they should first notify the tour leader as soon as possible so that the issue may be resolved promptly. All complaints must be submitted directly to the company’s customer service email within 30 days after the end of the trip.
Tours/packages/products purchased using promotional codes are non-cancellable and non-refundable.
The copyright of all content on this website belongs to Nam Dang Travel. We reserve all rights and ownership of this website and all of its content.
Nam Dang Travel reserves the right to change any aspect of this website or its content, including features, information, or other materials, at any time without prior notice.
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